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10
May

UL wins Best Library Team at the 2024 Education Awards

News > UL wins Best Library Team at the 2024 Education Awards

With a very proud tradition and record of achievement in service innovation, student engagement and excellence in facilities, the library team at UL were recognised for their work at this year’s  Education Awards.

The judges noted in particular the library team’s deep commitment to student-centric services and their ability to incorporate feedback in to actionable strategies. UL Library’s engagement with students was commended and the team was complimented for its effectiveness and innovation in library management.

This achievement by the staff at UL Library comes just after the Glucksman Library at UL was voted number 1 in Europe and Ireland in the iBarometer International Student survey, completed by 122,975 international students in November 2023.

University Librarian and Director of the Library and Information Services Division at UL, Ciara McCaffrey, who nominated the team for the award, commended all that has been achieved by the library staff in UL and described the team as “truly exceptional, putting the student at the heart of everything they do”.

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GDPR

  • Library Association Of Ireland: Privacy Statement
  • Collection of your personal information
  • How we use your Personal Information
  • Security of your personal information
  • Third party services
  • Updating your personal information
  • Website visitors
  • Use of Cookies
  • Changes to this statement
  • Contact Information

Library Association Of Ireland: Privacy Statement

Introduction
The Library Association of Ireland (LAI) is committed to protecting your privacy. The information you share with us means you will be able to use the services we offer. We only collect the information that is necessary to carry out our business, provide the particular service you have requested and to keep you informed. Our privacy policy gives you details on when and why we collect your personal data and how we use it.

Collection of your personal information

The amount and type of information we collect from you depends on the nature of the interaction you have with us. For example, we ask members who wish to join to complete an application form. In each case, we only gather as much information as is necessary to fulfil the service request. But in general we collect the following personal information:

  • contact information including: home or work address, telephone number, qualifications and email address
  • affiliation and role
  • bank details if appropriate.

Information about your computer hardware and software is automatically collected by the LAI. This information can include your: IP address; browser type; domain name; access times; and referring website addresses.

 

How we use your Personal Information

The information we collect and hold on you will be used in a number of ways, including:

  • to fulfil membership requests
  • to fulfil bookings for attendance at events
  • provision of a LAI service,
  • provision of information to inform you of other products or services available from LAI and its affiliates
  • process payments, e.g. fees for attendance at events, payment of invoices, etc.
  • to facilitate discussion and sharing of knowledge through discussion lists and events
  • to contact you to conduct research about your opinion of current services or of potential new services that may be offered
  • when you use the LAI website.

The LAI will keep your information only for as long as is necessary for the purposes set out in this privacy notice and to fulfil our legal obligations. We will not keep more information than we need. The retention period will vary according to the purpose the data is collated.

The LAI does not sell, rent or lease its customer lists to third parties. The LAI may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.  In addition, the LAI may share data with trusted partners to help us process payments, perform statistical analysis, send you email or postal mail, provide customer support, member services or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the LAI, and they are required to maintain the confidentiality of your information.

The LAI will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the LAI or the site; (b) protect and defend the rights or property of the LAI; and, (c) act under exigent circumstances to protect the personal safety of members of the LAI, or the public.

Security of your personal information

The LAI discloses personally-identifying information to its management committee, contractors and affiliates in order to provide services available from the LAI. Payment processing is an example of this. They will not use your data for anything other than the clearly defined purpose relating to the service that they are providing.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through LAI public message boards, this information may be collected and used by others. Note: the LAI does not read any of your private online communications.

The LAI secures your personal information from unauthorised access, use or disclosure. The LAI secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, and security protocols.

Third party services

The LAI utilises third party services to assist in the delivery of some of our services, e.g. Eventbrite. When you interact with these sites you may provide information about yourself to those third parties. The LAI is not responsible for how they collect, use and share your information. We encourage you to review the privacy statements of the websites you choose to link to from the LAI, so that you can understand how these websites collect, use and share your information.

Updating your personal information

The LAI will endeavour to ensure the data we hold on you is correct and up-to-date. If you wish us to amend or remove the personal information we hold on you, please contact us by email honsec@libraryassociation.ie or write to Library Association of Ireland, c/o 138-144 Pearse Street, Dublin 2.We will correct any inaccuracies or remove you from our databases as soon as practicable.

Website visitors

Like most websites, the LAI collects non-personally-identifying information of the sort that web browsers and servers make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. We do this to maintain the quality of the service, to determine what LAI services are the most popular and to provide general statistics regarding use of the LAI website. The data may be gathered from our website hosts and Google Analytics.

 

Use of Cookies

The LAI website uses ‘cookies’ to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise LAI pages, or register with the LAI site or services, a cookie helps the LAI to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same LAI website, the information you previously provided can be retrieved, so you can easily use the LAI features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the LAI services or websites you visit.

Changes to this statement

The LAI will occasionally update this Statement of Privacy to reflect user feedback. The LAI encourages you to periodically review this statement to be informed of how the LAI is protecting your information.

This statement was last updated on 20th June 2018.

Contact Information

The LAI with review and update this Statement of Privacy. If you believe that the LAI has not adhered to this statement, please write the President, Library Association of Ireland, c/o 138-144 Pearse Street, Dublin 2. We will use commercially reasonable efforts to promptly determine and remedy the problem.